FREQUENTLY ASKED QUESTIONS
Thank you for visiting the Denizo LLC website. We take your questions and comments very seriously. Below are the steps and information you can use to contact us and resolve any issues.

  1. Contact Us
    If you have any questions, suggestions or complaints about the content, products or services of the website, please contact us in the following ways:
    ●Email: shirley.aaron@denizo.shop
    ●Phone: 4782701236
    ●Address: 77 GREENBRIAR LN–RINGGOLD–GA–30736-4466
  2. Submit a question
    ●Email: Please mention the nature of the problem in your email subject, such as: “Product problem”, “Service complaint” or “Suggestion feedback” so that we can process your request quickly.
    ●Online form: You can choose to fill in the question submission form on our website, and we will respond within 1-2 business days.
  3. Feedback confirmation
    After we receive your question, we will send a confirmation email within 2 business days. Our customer service team will review your issue in detail and provide a solution or further feedback within 5 working days.
  4. Dispute Resolution
    If we are unable to resolve the issue to your satisfaction, you can choose the following dispute resolution options:
    ● Internal Review: Resubmit the issue and we will review it with our senior management team.
    ● Mediation Service: You can resolve the dispute through our designated third-party mediation service.
    ● Legal Path: If the issue is still unresolved, you can seek legal means to resolve the dispute in accordance with the legal jurisdiction specified in the Terms of Use.
  5. Confidentiality and Privacy
    We are committed to protecting your privacy. The information you provide will only be used to handle your issue and improve our website services. Please refer to our Privacy Policy for details.
  6. Improvement Feedback
    Your feedback is very important to us. We will seriously consider your questions and suggestions and continuously optimize our services.

Thank you for choosing Denizo LLC! Let us work together to create unlimited possibilities for the happy growth of children!